Frequently Asked Questions

 

Here’s a list of our most frequently asked questions. If you have a question not on our list, just ask 😊

 

How much do you charge?  Click Here to view our menu and price list. Please contact us for a quote on a Custom Cake.

 

Do you require a deposit? Yes.

  • We require a 50% non-refundable deposit for all orders, and the remaining balance is due a minimum of one week prior to the date of pick up.

  • A deposit is made in order to secure your order and event date and is always non-refundable. Being a home bakery, Little Chef Within is only able to take a very limited number of custom orders for any given week.  We must often decline other orders in order to secure your place. In doing so, we ensure that every order we take gets the proper amount of attention devoted to it.

*Orders are not confirmed until a deposit has been paid, or payment in full.

 

How far in advance should I place my order? It’s best to contact me as soon as you know the date of your event as I have limited availability.

 

Do you accept last minute orders?  I may be able to accommodate you. It really depends on my work load, the difficulty and size of your order. So please don’t hesitate to contact me on short notice.

 

Do you make Wedding Cakes? Sorry, we do not offer wedding cakes.

 

Should I refrigerate my cake or cupcakes?No, we do not recommend storing our baked goods in the refrigerator. Since all our products are freshly baked, made to order and without a long list of preservatives, they should be enjoyed the day received.

Do you offer any gluten free items?
Yes, all of our baked goods can be made gluten friendly. Although we have extensive expertise baking gluten free products, we can not guarantee they are gluten free as we do share a common kitchen with gluten containing items.

 

What methods of payment do you accept? We accept cash and PayPal only. Sorry, NO checks.

 

What is your cancellation policy?   

  • Due to being a home bakery, we can only take so many orders per week.  If an order is cancelled, your deposit is non-refundable and non-transferable. If a party date changes due to illness/emergency/etc. – we may be able to transfer your entire order to a future date without the loss of your deposit (48hrs notice or more is ideal).
  • Other times, hand-made decorations needed for your custom order will need to be made in advance to give sufficient time for drying. Therefore, cancellation is requested within 3 full days or 72 hours notice, 50% of your order deposit will be returned to you as store credit only. This credit can be used towards future custom orders only valid for one year starting from the date of cancellation. (No cash refunds).

 

If you have any other questions, please do not hesitate to ask. You can contact us via email: Vicky@littlechefwithin.com, by phone/text: 502-525-6393, or full out the form below.

 

Thank you!

 

 

 

Little Chef Within reserves the right to modify this policy at any time.